VP, Wi-Fi Services
John has been with BSG Wireless for eight years and leads the US Operations and Global Sales teams. He is also responsible for financial planning and corporate development strategy for BSG Wireless services. He has significant leadership experience in product management and technology planning. John’s experience includes the deployment and lifecycle management of products such as U-verse Voice (VoIP), Wireless Integration products, Unified Communications and several messaging products as a director at AT&T. John has also held roles in Network Planning for FEDEX’s Latin America and Caribbean Division, and as a US Navy Cryptologist. John completed an MBA and MSc in Computer Information Systems at the University of Miami, building on a BSc in Management at the University of Maryland.
Director, Development and Technical Operations
Ken has over twenty years’ experience developing and delivering successful web, software and mobile app solutions. He is a highly experienced team leader and department manager who enjoys the challenges of problem solving and understands that team morale is of utmost importance to ensuring successful project design, development and delivery. Having previously worked as a graphical and UX designer, he set-up his own successful web and media solutions company in 1999, giving him a sound understanding of the business requirements needed to grow and develop a strong business. Ken holds a PRINCE2® Practitioner certification in Project Management, and has experience implementing business process improvements using Lean Six Sigma methodologies. Ken lives with his family locally within the Thames Valley and enjoys a number of hobbies including chess and other competitive strategy board games, music and walking his four dogs.
Director of Product Management, BSG Wireless Hub
Ms Cockrell has over 25 years’ experience in telecommunications billing and settlement services which includes over 12 years specializing in Wi-Fi roaming services. Ms. Cockrell has extensive experience in industry standards development and is currently the Co-Chair of the Wireless Broadband Alliance’s Roaming Working Group which maintains the WRIX (Wireless Roaming Intermediary Exchange) Guidelines. Betty holds a Bachelor’s of Science in Business Administration from the University of Texas at San Antonio.
Charlie has worked with or for BSG Wireless for over 15 years, originally as a senior web developer. During this time, he has developed the core of the web-based finder products produced by BSG Wireless including the structure of the underlying databases and backend interfaces that now form the basis of the WLDS platform.
The move to Technical Architect was a natural progression based on his extensive knowledge of BSG’s product portfolio and he is now responsible for feature selection and product direction.
Charlie is involved with a number of different working groups in the Wireless Broadband Alliance, including In-Flight and Next Generation Hotspot Standardization and is currently editor of the WRIX-L standard document.
Charlie has a BEng in Electronics and Computer Science from the University of Southampton and lives in north-western England (the green bit!).
Troy has been helping technology companies of all sizes for the past 20+ years with their strategic sales and international business development. He has been successful in broad range of tech environments ranging from small mobile technology start-ups to multi-national telecommunication carriers. He comes to BSG with a rare combination of technical expertise, product development, and business acumen. Above all, he has a strong belief in building teams with character, common goals, and an expectation of excellence.
Lead Mobile Developer
Rob has worked in the mobile telecoms industry for 15 years, primarily in the area of mobile applications and user experience. During this time, he has worked in a variety of mobile technology areas across multi-site teams and has participated in the development of specifications for JCP (Java) and LiMo (Tizen). Rob has been involved with Android at an application and system level from the inception of the platform. As Lead Android Developer, he is responsible for the development and delivery of all things Android at BSG Wireless.